Customer satisfaction comes first at Buddha Treks

Buddha Treks & Expedition is one of the leading trekking and travel management companies in Nepal. Established in Thamel, the company is a one-stop travel services provider with a team of experienced guides and staffer. It is firmly committed to serve the best by focusing on quality and personalized service.

Bishnu Bahadur Kunwar, managing director of Buddha Treks, said its simple work ethic of putting customers first has made it one of the most responsible trekking companies in the country.
Specialized in trekking, expedition, mountain biking, 4WD overland tours, traditional tours, cultural tours, heritage tours, adventure tours, wildlife safari, white water river rafting, special interest tours, pilgrimage tours, honeymoon packages, and incentives tours, among others. The country operates trips in Nepal, Tibet, Bhutan and India.

“Our objective is to excel in tourism-related services supported by efficient and effective planning while seeking to enlarge their scope and dimensions. Similarly, we aim to fully exploit tourism potential of Nepal and strive to excel in providing optimum travel services to the travelers,” he added.

The company has a pool of talented and committed professionals having experience of more than 15 years. “We are serious about having a competent workforce. That is why we provided periodic trainings and orientations to our staff members so that our service quality is not compromises,” Kunwar said, adding, the availability of multi-lingual staff members is the company’s another advantage. “No wonder we are the proud recipients of complimentary comments about our team’s efficiency and personalized services.”

Sincere and committed approach to clients’ requirements is the secret behind Buddha Trek’s success story. It delivers exceptional products and services at a reasonable rate, but not at the cost of environment or our social responsibilities, according to Kunwar. “We maintain good relationship with different hotels, resorts, lodges, and other component of services, which enables us to offer our products and services at reasonable rates,” he added.

Though the company has fixed itineraries, most of its businesses are tailor-made as per the desire of its clients. “We, however, customize our itinerary as per the desire of our clients to make sure that they thoroughly enjoy their trip,” he added.

Spain, Poland, Mexico, Argentina, Peru and Germany are the major markets of Buddha Treks. “Our specialty is that we serve small groups. This way we can provide personalized service to our clients,” added Kunwar. According to Kunwar, the company is serious about promoting responsible tourism practices. “We should not spoil and disturb places that we visit. It is our fundamental responsible to preserve it as it is,” he said, adding that his company minimizes the impact on environment and local culture by advising its guests to dress and behave appropriately wherever they go.

“We should preserve our environment and culture as they are our major unique selling points (USPs) in international market,” he added.

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